ISO 9001:2015 Internal Auditor Course

Learning objectives describe what students will know and be able to do by the end of the course. On completion, successful students will be able to:

• Explain the process-based quality management system model for ISO 9001, and the role of internal audit in the maintenance and improvement of quality management systems;
• Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal quality management system audit, in accordance with ISO 19011;
• Plan, conduct, report and follow up an internal audit as part of a quality management system based on ISO 9001, and in accordance with ISO 19011.

In order for students to achieve the overall learning objectives, they will need to acquire and develop specific knowledge. This is specified following as ‘enabling objectives’ and can be considered as steps to the achievement of the learning objectives stated previous. Explain the purpose and benefits of a quality management system

• With reference to the Plan, Do, Check, Act cycle, explain the process-based quality management system model for ISO 9001, and the role of internal audit in the maintenance and improvement of quality management systems;
• Explain the purpose of a quality management system and the business benefits of improving the effectiveness of a quality management system;
• Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal quality management system audit, in accordance with ISO 19011;
• Describe the role and responsibilities of the auditor at each stage of the audit process
  plan, conduct, report and follow up an internal audit as part of a quality management system based on ISO 9001, and in accordance with ISO 19011 Skills (to be practised and tested through tasks and in real or simulated audit situations;